view cart menu separator categories menu separator faq
advanced search
Where is my order?
How do I return an item?
How much will it cost to ship my item?
What payment methods do you accept?
Is there sales tax?
Where can you ship orders?
How do I make changes to my order?
What if an item is out-of-stock?
How do I shop online?


Where is my order?
Once you place an order, it is sent to us for fulfillment. To find out the status of your order, please contact us at candace@lovemybeauty.com. Please allow 7-10 days for standard delivery.

top^

How do I return an item?
We hope that you are pleased with your purchase. If you need to return an item for exchange or refund, please contact us directly to make arrangements.

top^

How much will it cost to ship my item?
Mainland United States customers enjoy a flat shipping rate of $3.95 per order. We currently do not ship to Alaska or Hawaii.

top^

What payment methods do you accept?
We accept the following major credit cards: Visa, Mastercard, American Express or Discover.

top^

Is there sales tax?
Yes, we will charge sales tax on all orders.

top^

Where can you ship orders?
At this time, we can ship orders only to street addresses in the continental United States. We're sorry, but at this time we do not ship to PO Boxes, Alaska, Hawaii, or international addresses, including Canada, APO/FPO addresses, US Protectorates (Guam, Puerto Rico, and US Virgin Islands).

top^

How do I make changes to my order?
You can make changes to your order anytime before you click "Checkout" on the View Cart page. Please check your order carefully before you click "Checkout": after that, we are generally not able to change or cancel your order.

top^

What if an item is out-of-stock?
If an item is out of stock, we will happily notify you when it's back in stock.

top^

How do I shop online?
Shopping online is now easier than ever. Select any of our 400+ hair care, body care, skin care and make-up products in just a few clicks! Here's how it works: Select the products you'd like from the categories above. For shopping ease, our products are grouped into sub-categories which are listed on the left column within each main category. Click on the picture to find out more about each product. Click on BUY NOW when you've found an item you want. You can add or delete items in your Shopping Cart whenever you like. Simply click on VIEW CART in the upper right-hand corner to review your running total. Should you change or delete a quantity, click on CHANGE QUANTITY to see the updated total. When you're done shopping, click on VIEW CART and review your order. When your order is complete, click on CHECKOUT and fill in your shipping and credit card information. Click on CONTINUE and you'll be asked to confirm your order. If all the details are correct, click on SEND ORDER and it will be sent to me for processing. Please make a note of your purchase confirmation number or print out the confirmation page for your records. If you have any questions, or encounter any problems shopping online, please call or e-mail me using the contact information below. Thank you for shopping with me!

top^

Last Updated: 29 May 2007 16:09:45 PDT home  |  about  |  terms  |  contact
Powered by eCRATER - a free online store builder